Privacy Policy

Effective Date: June 2026

OpenAf ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with applicable South African laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following information:

• Name and surname

• Email address

• Mobile phone number

• Delivery address

• Billing information

• Order history

• Device and browser information

• Location information (when enabled)

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate regarding orders and deliveries

• Process payments

• Provide customer support

• Improve our platform and services

• Send important service notifications

• Prevent fraud and unauthorized activities

3. Payment Information

Payments are processed through secure third-party payment providers. OpenAf does not store full payment card details on its servers.

4. Sharing Information

We may share information with:

• Merchants and stores fulfilling your order

• Delivery partners completing deliveries

• Payment service providers

• Legal authorities where required by law

We do not sell personal information to third parties.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor platform performance.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You may:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent where applicable

Requests can be submitted to info@openaf.co.za.

8. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on our website.

10. Contact Us

OpenAf

Email: info@openaf.co.za

Website: https://openaf.co.za